Event Payments, Review Policies, Download Forms
Payment Methods Accepted: Cash, Check (30 days prior to event), PayPal (Visa, Mastercard), and CashApp
Policies:Payments:
50% of HLSC Package deposit due with signed Rental Agreement to book your event Remaining 50% due 30 days prior to event Event may be cancelled if balance due is not paid 30 days prior. Cancellations: All Cancellations are subject to a $75 Admin Fee deducted from any refund. ~ 90+ Days from Event: Full Refund (Less Admin Fee) ~ 90 - 31 Days from Event: 50% Refund (Less Admin Fee) ~ 30 Days from Event: No Re Scheduling Notes: To allow the event center to run smoothly with multiple events in one day, time reserved for weddings and events is from arrival to departure. This includes outside vendors requiring time to setup/tear down. There is no additional setup time or cleanup time included in any package. Other events may be scheduled starting or ending 30 minutes before or after your event. Additional fees if your event runs beyond scheduled time: $75 per 15 min. Audio/Visual Use HeartLight offers a full range of A/V options including amplified mics for officiants, readers and musicians, standard or custom ceremony music, video of ceremony and/or streaming of ceremony. Any use of A/V requires on-site A/V Coordinator @ $35 - $50 per hour depending on job. Outside Vendors: You may use outside vendors for your wedding. Outside vendors must include HLSC as an additional insured with minimum liability limits of $500,000 CSL and provide us with a valid certificate of insurance and signed hold harmless agreement prior to the event. Items Included: 6’ rectangular tables with chairs are part of the rental. Round tables are available for rent. Alcohol: Wine, Beer and Champagne is acceptable. We do not have a liquor license, therefore, Liquor (anything that needs to be purchased at an ABC Store) requires an ABC One-time Event Permit. 2 Week processing and $50 fee to obtain the permit from https://abc.nc.gov/Permit/SpecialPermits Hours: We accept rentals from 8 Am to 11 PM. Viewings are by appointment only. Noise: HeartLight is located in a residential neighborhood. Following Mecklenburg guidelines, sound must be no greater than 85 Decibels and must stop by 9 on weekdays and 11 on weekends. Security Deposit Options: Renter can either provide a $200 Deposit or put a credit card on file for any issues with cleaning, damage or fees for going past event end time. |
To use PayPal: (Including Visa/MC etc.)
To Use CashApp:
Event Center Downloadable Information and Forms:INFORMATION AND PLANING PACKETS:
HLSC Event Planning Package w Pricing - PDF HLSC Wedding Planning Package w Pricing - PDF CONTRACTS AND FORMS: HLSC Event Contract - PDF HLSC Wedding Contract - PDF Outside Vendor Agreement - PDF Credit Card Authorization Form - PDF HeartLight Event Center Floor Plans - PDF |